program policies

AUSTIN SCHOOL OF FILM

Terms & Conditions for Classes

Updates to Terms: Please note that these terms and conditions may be updated or revised at any time. We reserve the right to modify them as needed.

First Day Check-In: Please check in at the front desk on your first day to confirm your registration and receive your studio assignment. We recommend arriving 15 minutes early to allow ample time for check-in.

Absences: Missed classes due to are not eligible for a refund or credit.

Class Reminders: You will receive a reminder email with important class details (such as parking, arrival instructions, and venue address) 1 business day prior to the start of your class. Please ensure the email address provided at registration is accurate and up-to-date.

Class Change Requests: You may request to change class session for a $50 fee as long as the request is submitted at least 7 business days before the class start date.

Cancellation Policy: All cancellation requests must be submitted in writing to classes@austinfilmschool.org no later than 30 calendar days prior to the class start date. Requests received less than 30 days before the start date are not eligible for a refund or credit. Failure to follow this policy will result in forfeiture of any refunds or credits.

First Day Check-In: Please check in at the front desk on your first day to confirm your registration and receive your studio assignment. We recommend arriving 15 minutes early to allow ample time for check-in.

Class Schedule Changes: Class times, instructors, studio locations, and schedules may change with reasonable notice unless the change is due to an emergency (e.g. instructor illness).

Credits & Promo Codes: Credits issued are final, non-refundable, and may only be applied to future classes. Credits must be used at the time of registration; they cannot be applied retroactively or transferred. Promo or credit codes must be entered correctly during checkout — we cannot adjust or reissue credits for missed or incorrect entries.

Refund Processing: Approved refunds will be processed within 30 days of cancellation approval. Approved refunds will be processed back to the original card on file.

CODE OF CONDUCT

As a standard at Austin School of Film, you may not record any class or workshop with recording devices OR your computer. Instructors will provide students with a digital hand-out and/or printed hand-out of relevant information if needed. Students are encouraged to take notes in class. Please bring materials to take notes with to all classes. Virtual classrooms are treated exactly as an in-person class. 

Austin School of Film is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, mental illness, neurotype, physical appearance, body, age, race, ethnicity, nationality, language, or religion. We do not tolerate harassment of participants in any form.

Scholarships:

We provide a select number of scholarships available year-round for both adult (18+) and youth students, with a priority focus on BIPOC communities who are historically underrepresented in film and creative media. We offer both full and partial scholarships for our short-term and long-term programs and classes. For more information on scholarships and the application process, please contact our Education Department at classes@austinfilmschool.org.

Payment Plans:

We offer flexible payment plans for all our classes, workshops, camps, and programs, accessible to everyone. A minimum of 50% down payment is required for tuition, with the option to split the remaining balance into up to two additional equal payments.

For details on custom payment plans for any classes or camps, please reach out to us at classes@austinfilmschool.org. We ensure the process is straightforward, allowing you to concentrate on developing your skills and creating your projects!