Terms & Conditions

Changes to Terms: Please be aware that our terms and conditions are subject to modification. We reserve the right to update these terms as necessary.

Cancellation Policy: Cancellation requests must be submitted in writing to classes@austinfilmschool.org no less than 30 calendar days before the scheduled start date of the class. Cancellations received less than 30 days before the start date will not qualify for a refund or credit. Non-compliance with this policy will result in the forfeiture of any potential refunds or credits. Refunds will only be issued to the card on file. Please allow 30-45 days for the processing and issuance of refunds once your cancellation has been approved. At our discretion, we may make exceptions to this policy under certain circumstances.

Credit and Promo Codes: Credits, once issued, are final and non-refundable. They can be used to register for future classes until utilized. Credits must be applied at the time of registration and cannot be applied retroactively. If promo/credit codes are not entered correctly during the checkout process, we cannot provide residual refunds or credits. Additionally, credits cannot be transferred or refunded once issued.

Class Change Fee: A fee of $25 will be charged for any changes made to your class or session date.

Check-In Procedure: Upon arrival on the first day of class, please check in at the front desk to confirm your registration and locate your studio. We recommend arriving at least 15 minutes early.

Class Scheduling: Classes, instructors, studio assignments, and class times are subject to change with reasonable notice. We will notify students at least 7 calendar days in advance of any changes, except in emergency situations (e.g., instructor illness).

Absences and Illness: Refunds will not be issued for absences due to illness. In specific cases, Austin School of Film may offer a credit for a future class, at our discretion.

Reminder Emails: You will receive a reminder email containing essential details (e.g., protocols, parking information, venue address) 1-2 business days before your class begins. Ensure that the email address on your registration form is correct to receive these updates.

CODE OF CONDUCT

As a standard at Austin School of Film, you may not record any class or workshop with recording devices OR your computer. Instructors will provide students with a digital hand-out and/or printed hand-out of relevant information if needed. Students are encouraged to take notes in class. Please bring materials to take notes with to all classes. Virtual classrooms are treated exactly as an in-person class. 

Austin School of Film is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, mental illness, neurotype, physical appearance, body, age, race, ethnicity, nationality, language, or religion. We do not tolerate harassment of participants in any form.

SCHOLARSHIPS & PAYMENT PLANS

Scholarships:

We provide a select number of scholarships available year-round for both adult (18+) and youth students, with a priority focus on BIPOC communities who are historically underrepresented in film and creative media. We offer both full and partial scholarships for our short-term and long-term programs and classes. For more information on scholarships and the application process, please contact our Education Department at classes@austinfilmschool.org.

Payment Plans:

We offer flexible payment plans for all our classes, workshops, camps, and programs, accessible to everyone. A minimum of 50% down payment is required for tuition, with the option to split the remaining balance into up to two additional equal payments.

For details on custom payment plans for any classes or camps, please reach out to us at classes@austinfilmschool.org. We ensure the process is straightforward, allowing you to concentrate on developing your skills and creating your projects!

NOT SURE WHERE TO START? SCHEDULE A FREE CONSULT

To schedule a free consult about classes and certificate program, click here.

HOW TO CANCEL YOUR MEMBERSHIP

Austin Cinemaker Space does not accept membership cancellation requests via phone or in-person. You must email Member Services to cancel your membership.

Cancellation and Commitment

• All memberships at Austin Cinemaker Space require a minimum commitment of 6 months. After that period, memberships transition to a month-to-month plan with a 30-day cancellation policy.